d678 Privacy Policy

This privacy policy has been prepared by the d678 online gaming platform and applies to the website https://d678.cam. This policy informs you about what types of personal information we collect, why we collect it, how we store it, and what rights you have over your information.

By using d678's services, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us directly.

d678 collects various types of information from users in order to provide its services. We only collect information that is necessary for operating and improving our services.

1.1 Identity Information

When you create an account at d678, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Username and password (in encrypted form)

1.2 Financial Information

To process deposits and withdrawals, we collect the following information:

• bKash / Nagad / Rocket / Upay account number
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Login time and session data

1.4 Gaming Activity Information

• Betting history and preferences
• Game play patterns and duration
• Win and loss records
• Bonus usage details

d678 collects user information through various methods. Each method is carried out transparently and information is collected based on user consent.

2.1 Direct Collection

You provide information directly when filling out the registration form, during account verification, and when submitting payment details. Information may also be collected when you contact our support team via live chat.

2.2 Automatic Collection

Some technical information is collected automatically while you use our platform. This includes information gathered through cookies, log files, and web beacon technologies.

2.3 Through Third Parties

We receive transaction confirmation information from payment processors such as bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of verifying financial transactions.

d678 uses collected information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.

3.1 Account Management

Information is used to create and verify your account, confirm your identity, ensure account security, and manage the login process.

3.2 Financial Transactions

Information is used to process deposits and withdrawals, distribute bonuses, monitor wagering, and prevent financial fraud. Transaction information is required to correctly award d678's welcome bonus (up to 150% up to ৳5,000).

3.3 Service Improvement

Information is analyzed to improve the experience on our platform, add new games and features, and customize services according to user preferences.

3.4 Legal Compliance

Certain information must be retained to implement responsible gaming policies, prevent fraud and money laundering, and comply with regulatory authority requirements.

3.5 Customer Support

Our 24/7 Bengali live chat support uses information to resolve issues related to your account. The support team may be granted access to view your account history.

d678 applies the highest level of technical security measures to protect your privacy. Our security framework operates in accordance with the best industry standards.

4.1 Encryption Technology

All your personal and financial information is kept secure using SSL (Secure Socket Layer) encryption technology. TLS 1.3 protocol is used during data transfer.

4.2 Password Protection

Your password is never stored in plain text — it is always encrypted using a strong hashing algorithm. No employee of ours can see your actual password.

4.3 Access Control

Only authorized staff may view your information for specific reasons. All data access is logged and regularly audited.

4.4 Server Security

Our servers are under 24/7 security monitoring. Regular security testing (Penetration Testing) is conducted and timely updates are ensured.

d678 never sells your personal information or rents it to third parties for commercial purposes. Information may be shared in the limited cases listed below:

5.1 Payment Processors

Necessary financial information is shared with the relevant payment processors to carry out transactions via bKash, Nagad, Rocket, Upay, and bank transfer. This sharing is limited solely to completing transactions.

5.2 Game Providers

Various game software providers on our platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may receive minimal technical information for game operation. Personally identifiable information is not shared with them.

5.3 Legal Authorities

Information may be provided to the relevant authorities when required by court order, government regulation, or legal investigation. In such cases, we provide only the information that is legally required.

5.4 Business Transfer

If d678's business undergoes a merger, acquisition, or restructuring, user information may be transferred. In such cases, we will provide advance notice and clarify the new policy.

d678 uses cookies and similar technologies to improve your browsing experience. The types and purposes of cookies are described below.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions, storing security tokens, and correctly displaying account balances. There is no option to disable these cookies.

6.2 Performance Cookies

Used to understand which parts of our platform are used most and where improvements are needed. This information is collected in completely anonymous form.

6.3 Functionality Cookies

Used to remember your language preferences, display settings, and game preferences. These make your experience easier and more personalized on each visit.

6.4 Cookie Controls

You can disable or delete cookies from your browser settings. Keep in mind, however, that disabling essential cookies may cause many features of the site to not work properly.

You have specific rights regarding your relationship with d678. We fully respect these rights and help you exercise them.

7.1 Right to Access Information

You may at any time request a complete summary of the information we have collected about you. The support team will provide the information within 30 business days of receiving your request.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction. This request can be made through account settings or via live chat.

7.3 Right to Delete Information

You may request to close your account and delete stored information. However, due to legal obligations, certain information must be retained for a specified period.

7.4 Right to Data Portability

You may request to receive your information in a structured, machine-readable format. This can be done through the d678 support team.

7.5 Right to Object to Processing

You may object at any time to the use of your information for marketing communications. After receiving your request, we will promptly remove you from this process.

d678 retains your information only for as long as necessary. The retention periods for different types of information are described below.

8.1 Active Account Information

Your profile and gaming information is retained throughout the entire period your account remains active. This information is necessary for your service experience.

8.2 Financial Transaction Records

For legal and regulatory reasons, financial transaction records are retained for a specified period even after account closure. This is essential for fraud prevention and financial security.

8.3 Support Communications

Live chat logs and email communications are retained for a set period to ensure service quality and for dispute resolution.

8.4 Data Deletion Process

Once the retention period ends or upon receiving a valid request, we apply secure data deletion methods to ensure the information cannot be recovered.

d678 is strictly not intended for individuals under the age of 21. We take a firm stance on protecting the privacy of minors.

9.1 Age Verification Policy

At the time of registration and through periodic checks, we verify that all our users are at least 21 years of age. This verification process may involve the use of government-issued identity documents.

9.2 Information of Minors

If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

9.3 Message for Parents

If you suspect that your child or any minor you know is using our platform, please contact us immediately at [email protected].

d678 may update this privacy policy from time to time. The policy is revised to keep pace with changes in services, law, or technology.

10.1 Notice of Changes

Before any significant changes, we will notify you in advance via your registered email or through a site-wide notice on the platform. The date of the change will be clearly stated at the top of the page.

10.2 Continued Consent

Continued use of the platform after an updated policy is published will be taken as your agreement to the new policy. If you do not agree with the new policy, you have the option to close your account.

10.3 Policy Archive

A log of previous versions is maintained on our end. If you wish to view any previous version, please contact the support team.